300 Call Center Seats in Makati for Rent

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300 Call Center Seats in Makati for Rent

1
Property Rating:
 
2 minutes outside of Makati Central Business District
Only 25 meters away from good transportation

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300 Call Center Seats in Makati for Rent: Amenities

This daytime call center is looking to rent out seats from the hours of 8:00pm to 8:00am local Manila Time.

Details of Call Center Facility:

Infrastructure

  • 2,000 Square Meters (21,500 sq feet) with 50% being occupied

Connectivity

  • Sourced from 3 different providers for redundancy
  • Wired via Fiber Optic cable and wireless
  • Bandwidth is currently 2 Mbs but on demand can handle 45 Mbs (DS3)
  • Connections are load balanced and scalable

Primary Servers

  • IBM e-Series rack mounted
  • IBM x-Series 3550 Dual Core with Fiber Channel
  • IBM DS3400 Storage with Fiber Channel (5 Terabytes capacity)
  • HP ML150 Servers
  • Secure using open source technology
  • Microsoft based Domain Controller
  • 9kVa UPS supports data cabinet, switches, modems, and routers 

Support Servers

  • CCTV
  • Time and Attendance
  • Access Control

Workstations

  • Acer brand PC's
  • Microsoft Windows XP Operating System

Firewalls / Internet Security

  • IP Based
  • Appliance
  • MAC Filtering

Secure FTP Servers

  • On Shore
  • Off Shore

Power

  • Manila Electric Company (250 Amps)
  • Perkins 132 kVa generator (capable of running as primary power source)
  • Automatic Transfer Switch on power failure

Communications

  • 1-800 US Number
  • UK Number
  • Secure electronic Fax (HIPAA Compliant)
  • Calls are answered 24/6 from Monday to Saturday (Philippine Standard Time)
  • Everyone on staff speaks English 

Security

  • Facility is fully owned and operated
  • Biometric access system (3-layer)
  • 24/7 Security gaurd manning
  • Compartmentalized production areas
  • CCTV monitoring of all critical areas
  • Internet and email access is controlled to meet client specifications
  • USB Ports disabled
  • Workstations miss floppy and optical drives

Safety

  • Chemical based fire suppression systems in all production and server areas
  • Segregated eletrical lines for each production area
  • Automatic Fire Alarm System 

Self-Sustainability

  • In house Food and Beverage service with subsidized healthy meals
  • In house property and maintenance crew

Accessibility and Convenience

  • Surrounded by public transport hubs (jeepneys, buses, FX Shuttles, MRT and LRT rail systems)
  • Good access to neighboring cities (Manila, Ortigas, Paranaque, Pasay)
  • Close to major shopping districts and medical centers
  • Close to serveral 5 star hotels 

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